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Windsor Care Center of Sacramento

2.2

(

reviews )

501 Jessie Ave, Sacramento, CA 95838

Nursing home

Rehabilitation center

Contact

(916) 922-8855

Hours

About This Community

Windsor Care Center of Sacramento is a large skilled nursing and rehabilitation facility located in the Robla neighborhood. It provides 24/7 nursing care with a focus on medical support for older adults recovering from strokes and other conditions. The community features a variety of amenities including private bathrooms, restaurant-style dining with special dietary options, fitness and wellness rooms, and multiple activity spaces such as game and movie rooms. While it does not offer specialized memory or behavioral care, Windsor supports residents with daily living assistance and rehabilitation therapies. Families should note the mixed feedback on care quality and facility conditions when considering this community.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Reviews indicate issues with facility upkeep, including unfinished repairs and unsanitary conditions such as mattresses soiled with body fluids and poorly secured windows allowing pests inside.

Atmosphere & Community Feel: Some families note a family-like atmosphere and caring staff, but many describe the environment as neglectful and distressing, particularly for residents with dementia or mobility challenges.

Safety & Security: Safety concerns arise from repeated resident falls resulting in injuries, lack of proper supervision, and inadequate emergency responses, highlighting gaps in security and resident monitoring.

Family Experience

Family members report mixed experiences; some appreciate the kindness of certain staff and the communication during visits, while many express frustration over neglect, poor hygiene, and lack of responsiveness to resident needs. Communication with management appears inconsistent, and families often feel their concerns are not fully addressed.

Care Approach

Windsor Care Center provides skilled nursing and rehabilitation services with a team that includes nurses and therapists focused on physical recovery. However, reviews suggest challenges in consistent care delivery, especially for residents with dementia or complex medical needs. The center does not offer specialized memory or behavioral care programs, which may affect residents requiring those services.

Value Consideration

At a monthly rate of $3,500, Windsor Care Center offers a range of amenities and 24/7 skilled nursing care. However, the low overall satisfaction and reports of neglect raise questions about the value relative to cost. Families should weigh the pricing against the mixed quality of care and facility conditions reported.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

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Community Amenities

Care services

Neighborhood Insights

Located in the Robla neighborhood of Sacramento, Windsor Care Center sits in an urban area with access to local amenities and transportation. The neighborhood is a mix of residential and commercial zones, providing practical access for families and visitors. The area is typical of Sacramento’s diverse communities, with moderate accessibility to city services.