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Windsor Care Center Of Cheviot Hills

2.8

(

reviews )

3533 Motor Ave, Los Angeles, CA 90034

Nursing home

Rehabilitation center

Contact

(310) 836-8900

Hours

7 AM to 7 PM (Mon-Fri), 9 AM to 5 PM (Sat, Sun)

About This Community

Windsor Care Center Of Cheviot Hills provides skilled nursing and rehabilitation services in Los Angeles' Palms neighborhood, focusing on medical support and recovery. The community features 12-16 hour nursing care with 24-hour supervision, assisting residents with daily activities and medication management. Its amenities include a movie theater, arts and activity rooms, a spa/wellness room, and landscaped gardens with walking paths. Located near Kaiser Permanente West Los Angeles Medical Center and local pharmacies, it offers convenient access to healthcare and essentials. Families appreciate the facility’s clean environment and dedicated staff, though some reviews note challenges with communication and care consistency.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is frequently described as very clean and well-maintained, with positive remarks about its organized and tidy environment.

Atmosphere & Community Feel: The atmosphere is mixed; some find it depressing and cramped due to shared rooms, while others note resident-run activities and a variety of amenities that encourage engagement.

Safety & Security: Safety concerns arise from reports of neglect, inadequate emergency responses, and unprofessional staff behavior, though the community maintains a 24-hour call system and supervision.

Family Experience

Families often appreciate the caring attitude of certain staff members and the clean environment, but many express frustration with communication barriers and difficulty reaching their loved ones. Admissions staff receive positive feedback for their support and responsiveness during placement.

Care Approach

Windsor Care Center emphasizes skilled nursing with 12-16 hour care shifts and round-the-clock supervision, supporting residents with bathing, dressing, and medication management. While some staff demonstrate attentiveness and compassion, reviews indicate inconsistencies in care quality and responsiveness, highlighting areas needing improvement.

Value Consideration

With monthly rates between $7,204 and $9,050, the community offers extensive amenities and medical services. However, mixed reviews about care quality and safety suggest families should weigh the cost against potential risks and benefits carefully.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

7 AM to 7 PM

Tuesday

7 AM to 7 PM

Wednesday

7 AM to 7 PM

Thursday

7 AM to 7 PM

Friday

7 AM to 7 PM

Saturday

9 AM to 5 PM

Sunday

9 AM to 5 PM

Community Amenities

Care services

Neighborhood Insights

Located in the Palms neighborhood of Los Angeles, Windsor Care Center sits in a culturally diverse area with convenient access to medical centers like Kaiser Permanente West Los Angeles Medical Center and local pharmacies. The community benefits from nearby cultural sites and everyday amenities, reflecting a lively urban setting.