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Willow Park ALF
3.3
(
7
reviews )
1550 Herkimer Rd, Utica, NY 13502
Assisted living facility
Contact
(315) 732-2257Hours
24 hours (Mon-Sun)
About This Community
Willow Park ALF in Utica, NY, provides assisted living and memory care with a focus on supporting residents with mild cognitive impairments through 12-16 hour nursing and 24-hour supervision. The community features a variety of amenities including a game room, library, fitness and wellness areas, and scheduled activities like music programs and movie nights. Residents benefit from transportation services that connect them to local medical facilities and dining options. While pricing is below the Utica area average, the community aims to balance affordability with a range of services designed to engage and support seniors in a setting with both private and shared living spaces.
Review Sentiment Analysis
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Recent Reviews
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Community Voice
What People Appreciate
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Common Concerns
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Living Environment
Cleanliness & Maintenance: Several reviews mention unclean rooms, infrequent housekeeping, and a run-down facility condition, indicating maintenance challenges.
Atmosphere & Community Feel: While some residents find the social environment friendly and enjoy activities, others note staff conflicts and a stressful atmosphere.
Safety & Security: Concerns about medication errors and neglect suggest safety issues; however, 24-hour supervision and nursing are provided.
Family Experience
Families report mixed experiences; some appreciate helpful staff and social opportunities for their loved ones, while others express frustration over poor communication, neglect, and facility conditions. Several urge close monitoring and caution when considering this community.
Care Approach
Willow Park ALF provides nursing care with 12-16 hour nursing availability and 24-hour supervision, focusing on residents with memory care needs. However, reviews suggest inconsistencies in care quality, with some reports of medication errors and inadequate personal care.
Value Consideration
The community's pricing is below the Utica average, ranging from approximately $3,690 to $8,745 per month. While this may offer affordability, some reviews raise concerns about whether the level of care and facility upkeep meet expectations for the cost.
Recent Community Updates
Care Offered
Nursing Home Services:
24-hour skilled nursing care, medication management
Physical Therapy:
Rehabilitation programs for recovery and mobility improvement
Senior Services:
Long-term residential care, social activities
Hours of Operation
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Community Amenities
Care services
Neighborhood Insights
Located on Herkimer Road in Utica, Willow Park ALF sits in a neighborhood with access to medical offices and pharmacies nearby. The area offers local dining options and community conveniences, providing residents with opportunities to engage outside the facility in a stable, diverse environment.
Nearby Attractions
- Masonic Care Health Facility
- North Utica Medical Office
- Dave's Diner
Public Transportation
- Local Utica bus routes on Herkimer Road
- Regional transit connections via Utica Transit Authority
$
3690
-
$
8745
/monthly
Contact for pricing
Contact for pricing
Estimated monthly cost based on available data.
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Frequently asked questions
Common Questions About
Willow Park ALF
in
Utica
,
New York
