Verified Senior Path Partner

The William Senior Living

(

reviews )

9203 Cinnamon Hill Dr, San Antonio, TX 78240

Assisted living facility

Home health care service

Retirement community

Retirement home

Senior citizen center

Contact

(210) 806-7236

Hours

About This Community

The William Senior Living in San Antonio’s Northwest Side focuses on assisted living and memory care within spacious private and studio apartments. The community features a variety of amenities including a fitness room, game room, library, and outdoor walking paths, encouraging residents to stay active and engaged. Its location offers convenient access to nearby medical facilities like St Luke's Baptist Hospital and Jefferson Family Practice, supporting comprehensive health needs. While the community provides 12-16 hour nursing services and a 24-hour call system, reviews reveal mixed experiences with management and maintenance, highlighting ongoing challenges in staffing and facility upkeep. Families seeking memory care will find dedicated one-on-one support in a home-like setting, though some cottages require updates.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally kept clean and has spacious rooms, but maintenance issues such as broken air conditioning units and delayed repairs have been reported, impacting resident comfort.

Atmosphere & Community Feel: The community fosters social engagement through various activities and a pet-friendly policy, creating a home-like atmosphere, especially appreciated in memory care cottages.

Safety & Security: While nursing services and 24-hour call systems are in place, some reviews mention concerns about management’s handling of resident safety and occasional security issues on the property.

Family Experience

Families often note positive interactions with staff and appreciate the personal attention given to residents, especially in memory care. However, communication gaps due to staff turnover and management changes sometimes cause frustration. Visitors report a generally friendly environment but caution about maintenance and responsiveness.

Care Approach

The William Senior Living provides nursing care with 12-16 hour nursing availability and 24-hour supervision, focusing on assisting residents with daily activities and memory care needs. The care approach emphasizes individualized support, particularly for those with dementia, though some families report inconsistencies in care delivery and medication management.

Value Consideration

With monthly costs ranging from $3,180 to $3,900, The William offers pricing below the San Antonio average, which may appeal to budget-conscious families. However, some reviews suggest that the value is affected by maintenance delays and management challenges, making it important for families to weigh cost against service quality.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Located in San Antonio’s Northwest Side, The William Senior Living is situated in a neighborhood with convenient access to medical facilities, pharmacies, and local dining options. The area supports an active lifestyle with nearby parks and community amenities, blending residential comfort with essential services close by.