Verified Senior Path Partner

The Phoenix at James Creek

4.4

(

reviews )

90 Ruth Ln, Cumming, GA 30041

Assisted living facility

Contact

(470) 839-3549

Hours

24 hours (Mon-Sun)

About This Community

The Phoenix at James Creek presents a distinctive assisted living experience in Cumming, Georgia, combining elegant lodge-style surroundings with attentive, knowledgeable care. This community stands out for its spacious, beautifully decorated interiors featuring amenities like a library, garden room, and movie theater that create a rich daily life. Residents benefit from a dedicated team who know them by name and support independence while providing help with daily activities and specialized memory care. The Phoenix fosters connection through diverse activities including exercise, arts, and live entertainment, all set within lush landscaped grounds. Families appreciate the open communication and involvement opportunities, making this a supportive environment for seniors needing personalized attention.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is consistently described as clean, well-kept, and beautifully decorated, with spacious hallways and inviting common areas such as a library and garden room.

Atmosphere & Community Feel: Residents and families note a friendly, family-like atmosphere where staff actively engage with residents, fostering social connections through diverse activities and resident-run events.

Safety & Security: The Phoenix provides 24-hour nursing care, a robust call system, and a secure memory care neighborhood designed to support residents’ safety and well-being.

Family Experience

Families report positive experiences with staff communication and involvement in care planning. Visitors appreciate the welcoming environment and attentive staff who keep them informed about their loved ones’ health and daily life. Some families note occasional frustrations with management but overall feel confident in the care provided.

Care Approach

The Phoenix emphasizes individualized support that balances resident independence with attentive assistance in daily living tasks like bathing, dressing, and medication management. Memory care is delivered in a secure, home-like setting by specially trained staff who focus on patience and respect. Licensed nursing and concierge services ensure comprehensive health support.

Value Consideration

Pricing at The Phoenix ranges from $4,080 to $4,620 monthly, slightly above the local average, reflecting its upscale amenities and personalized care. Families generally find value in the quality of meals, activities, and attentive staff, though a few reviews question management effectiveness which may impact perceived value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in a residential area of Cumming, Georgia, The Phoenix at James Creek offers a peaceful setting close to essential services and natural attractions. The community benefits from proximity to Northside Hospital and local pharmacies, with easy access to nearby cafes, parks, and walking paths that encourage outdoor activity and community engagement.