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Sunterra Springs Independence

3.5

(

100

reviews )

19200 E 37th Terrace S, Independence, MO 64057, United States

Rehabilitation Centre

Nursing home

Contact

+1 816-335-3007

Hours

24 hours (Mon-Sun)

About This Community

Sunterra Springs Independence distinguishes itself with a smaller, more personalized setting featuring only 38 beds, allowing for attentive care and a close-knit atmosphere. Located in Independence, Missouri, this community combines skilled nursing and rehabilitation services with a focus on physical therapy and medication management. The facility boasts spacious, well-lit rooms with large beds and clean bathrooms, complemented by amenities like an arts room, walking paths, a garden, and on-site salon services. Residents benefit from 24-hour supervision, community events, and transportation options, all within reach of local dining and medical providers. The dedicated staff, praised for their responsiveness and professionalism, supports residents through recovery and daily living needs.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is noted for its modern, spotless environment with well-maintained rooms and bathrooms, supported by attentive cleaning staff praised in reviews.

Atmosphere & Community Feel: Sunterra Springs fosters a family-like atmosphere with social activities like movie nights and community events, encouraging resident engagement and positive staff-resident relationships.

Safety & Security: With 24-hour supervision and an emergency alert system, the community prioritizes resident safety, though some reviews highlight concerns about timely communication during medical emergencies.

Family Experience

Families often report positive interactions with staff and appreciate the transparent communication and involvement in care plans. Visitors note the welcoming environment and the staff’s dedication, though a few reviews mention frustrations with communication lapses and billing practices. Overall, families value the community’s efforts to support residents’ recovery and daily needs.

Care Approach

Sunterra Springs Independence emphasizes skilled nursing and rehabilitation, particularly physical therapy, with higher nurse staffing hours than state averages. The care team focuses on medication management, mobility improvement, and individualized support, aiming to enhance residents’ independence and well-being. Staff responsiveness and professional expertise are frequently praised, reflecting a hands-on and attentive care philosophy.

Value Consideration

Monthly costs range from $8,669 to $9,733, positioning Sunterra Springs as a mid- to higher-priced option relative to local averages. The community’s smaller size and higher staffing levels suggest a value proposition centered on personalized care and quality rehabilitation services, though some families question billing transparency and room-holding fees during hospital stays.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in Independence, Missouri, Sunterra Springs Independence is part of a community with a median income of about $70,000 and a life expectancy near 79 years. The area offers a mix of cultural diversity and accessible local amenities, including medical specialists and pharmacies within a few miles. The neighborhood supports an active lifestyle with nearby dining and places of worship, contributing to a well-rounded living environment.