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Summer Brook Health Care Center

3.6

(

reviews )

5377 Moncrief Rd, Jacksonville, FL 32209

Nursing home

Non-profit organization

Contact

(904) 768-1506

Hours

24 hours (Mon-Sun)

About This Community

Summer Brook Health Care Center in Jacksonville provides skilled nursing care within a large, established facility focused on supporting residents with medical and daily living needs. The center features 24-hour nursing supervision and assistance with activities like bathing and medication management. Its amenities include an arts room, game room, fitness facilities, walking paths, and a library, encouraging engagement and relaxation. Located near UF Health and local pharmacies, it offers convenient access to healthcare and essentials. While the building shows signs of aging and could benefit from updates, dedicated therapists and some nursing staff receive praise for their care, making it a community where families can find comprehensive support amid a diverse neighborhood.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The building is frequently described as outdated and in need of significant updates, with multiple reviews mentioning poor cleanliness and pest issues.

Atmosphere & Community Feel: While some reviews note a family-like atmosphere and friendly staff, others report a tense environment with staff ignoring patient needs and poor communication.

Safety & Security: Safety concerns arise from reports of neglect, such as failure to reposition patients or administer timely medication, raising questions about supervision quality.

Family Experience

Families often experience frustration due to inconsistent care and communication, with some praising individual staff members but many expressing dissatisfaction with responsiveness and facility conditions. Visitors note friendly front desk staff but worry about the overall environment and patient treatment.

Care Approach

Summer Brook emphasizes skilled nursing with 24-hour supervision and assistance for daily activities. While therapists and some nurses demonstrate strong commitment, reviews reveal gaps in consistent care delivery and staff engagement, suggesting variability in the care approach across personnel.

Value Consideration

At a monthly rate around $4,000, the community provides comprehensive nursing services and a broad range of amenities. However, the facility's aging infrastructure and reported care inconsistencies may impact perceived value for families seeking reliable and attentive care.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in the 45th & Moncrief area of Jacksonville, Summer Brook Health Care Center is located in a diverse neighborhood with convenient access to medical facilities like UF Health Jacksonville and essential services such as pharmacies and vision care. The area offers a mix of cultural influences and practical amenities that support residents' daily needs.