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Rochester Presbyterian Home - Cottage Grove

2.3

(

reviews )

48 Cottage Grove Cir, North Chili, NY 14514, United States

Assisted living facility

Contact

+1 585-235-9100

Hours

24 hours (Mon-Sun)

About This Community

Rochester Presbyterian Home - Cottage Grove is a memory care and assisted living community located in North Chili, NY, about 20 minutes from downtown Rochester. The community features four charming cottages designed to support residents with memory loss through a residential living concept focused on meaningful daily engagement. Residents have access to 24-hour nursing, medication management, and assistance with daily activities in a clean, cozy setting. While the cottages provide a peaceful environment with walking paths and communal spaces, families have noted challenges in medical communication and limited social events. The community emphasizes physical, social, and spiritual well-being with tailored activities and a focus on resident involvement.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The cottages are described as very clean and cozy, providing a comfortable living space for residents.

Atmosphere & Community Feel: Social activities are limited and often minimal, with some residents left isolated. Family events have been criticized for being low quality and lacking meaningful interaction.

Safety & Security: Safety concerns include inadequate staff response to resident needs, poor management of resident behaviors, and slow response times during emergencies, raising serious questions about resident security.

Family Experience

Families often experience frustration due to poor communication and lack of proactive engagement from staff. While some appreciate updates via social media and the safe environment, others report feeling disconnected and unsupported, especially during medical emergencies and family events.

Care Approach

Cottage Grove provides 24-hour nursing and medication management with a focus on memory care and assistance with daily living activities. However, reviews indicate inconsistencies in staff attentiveness and responsiveness, suggesting gaps between care philosophy and practice.

Value Consideration

Pricing ranges from $4,200 to $5,333 per month, which is slightly below the local average. Despite the competitive pricing and well-maintained facilities, some families question the value due to reported neglect and limited family engagement.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the small town of North Chili, Cottage Grove benefits from a quiet, countryside atmosphere about 20 minutes from Rochester. The area features local shops, dining options, and easy access to medical providers, supporting residents' convenience and family visits.