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Promise House

3.7

(

reviews )

1320 Litchfield Dr, Hiawatha, IA 52233

Assisted living facility

Contact

(319) 743-9812

Hours

24 hours (Mon-Sun)

About This Community

Promise House in Hiawatha, Iowa, specializes in memory care within a modestly sized assisted living setting. The community focuses on creating a family-like atmosphere where residents receive attentive support tailored to their cognitive and daily living needs. With 24-hour supervision, medication management, and personalized assistance such as bathing and dressing, Promise House ensures residents’ safety and comfort. Its location near medical facilities and pharmacies adds convenience for families. Activities like gardening, movie nights, and resident-led events enrich daily life, while amenities such as walking paths and a salon provide homelike touches. The monthly cost is competitively priced below the local average, making it an accessible option for families seeking dedicated memory care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Facility is described as dated by some visitors, with no specific cleanliness issues noted, but a staff dispute over cleanliness was reported.

Atmosphere & Community Feel: The environment is characterized by a family-like warmth and individualized care, with active resident participation in activities and events.

Safety & Security: 24-hour supervision and emergency alert systems are in place, though some staff behavior concerns suggest potential challenges in workplace atmosphere.

Family Experience

Families often experience strong communication and emotional support from staff, appreciating the personalized care and comfort provided to their loved ones. Visits highlight a homelike setting and attentive staff, though a few families have expressed worries about staff professionalism and workplace conflicts.

Care Approach

Promise House emphasizes compassionate memory care with staff trained in Alzheimer's and dementia. The approach centers on treating residents like family, providing emotional support alongside daily living assistance and medication management. Staff are noted for their empathy and dedication, creating close bonds with residents.

Value Consideration

At $4,060 per month, Promise House offers memory care services at a price below the local average, presenting a cost-effective option. The range of amenities and 24-hour care support contribute to its value, although mixed reviews about staff conduct may influence perceived overall worth.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Hiawatha, Iowa, Promise House benefits from proximity to healthcare facilities like Hiawatha Care Center and local pharmacies, enhancing access to medical support. The neighborhood offers convenient dining and spiritual centers within a short distance, contributing to residents’ quality of life.