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Park Terrace Health Campus

3.6

(

reviews )

9700 Stonestreet Rd, Louisville, KY 40272

Assisted living facility

Nursing home

Retirement community

Retirement home

Contact

(502) 995-6600

Hours

24 hours (Mon-Sun)

About This Community

Park Terrace Health Campus in Louisville, KY, specializes in memory care and skilled nursing services with a focus on supporting residents through tailored rehabilitation and daily engagement. The community features private and shared rooms designed for comfort, alongside amenities like an arts room, gardens, and daily activities such as movie nights and Vitality classes. Its location offers easy access to medical facilities and pharmacies, enhancing convenience for residents and families. With 24-hour staff availability and a structured memory care environment, Park Terrace aims to support residents’ well-being while providing a range of social and therapeutic programs to keep them active and connected.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Most reviews commend the facility’s cleanliness and well-maintained grounds, though a few mention unpleasant odors and housekeeping lapses.

Atmosphere & Community Feel: The atmosphere is described as home-like by some, with active social programs and friendly staff, but others feel the environment can be impersonal and hospital-like, especially in shared rooms.

Safety & Security: While 24-hour staff presence is noted, some families express serious concerns about resident safety due to neglect, insufficient supervision, and delayed responses to health issues.

Family Experience

Family members often appreciate the communication and kindness of staff, especially in memory care, and value the engaging activities offered. However, some families report frustration with inadequate care, lack of timely updates, and concerns over neglect, impacting their overall satisfaction and trust.

Care Approach

Park Terrace emphasizes structured memory care with trained caregivers and daily schedules designed to ease anxiety. Therapy and rehabilitation services are available, though reviews suggest variability in execution. The community promotes a supportive environment with 24/7 staff to assist residents’ medical and personal needs.

Value Consideration

With monthly costs ranging from $6,000 to $9,000, Park Terrace positions itself as a premium provider in the Louisville area. While some families find value in the quality of therapy, meals, and activities, others question the cost given reports of inconsistent care and neglect.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Southwest Louisville, Park Terrace Health Campus is near shopping centers like Dixie Manor and Meijer, as well as multiple pharmacies and medical facilities including UofL ER and Norton Leatherman Spine. The area offers convenient access to dining, churches, and essential services, providing a practical setting for residents and families.