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Juniper Village at Preston Hollow

4.4

(

reviews )

12400 Preston Rd, Dallas, TX 75230, United States

Assisted living residence

Contact

+1 972-661-3111

Hours

9 AM to 9 PM (Mon-Sun)

About This Community

Juniper Village at Preston Hollow stands out in North Dallas for its comprehensive assisted living and specialized memory care within a thoughtfully designed community of 78 assisted living suites and 24 memory care residences. The Connect4Life program integrates nurse practitioners, physical therapy, and pharmacy services onsite, ensuring coordinated medical care tailored to each resident. The Catalyst wellness program encourages engagement through diverse activities like arts, fitness, and outdoor walks, supporting residents’ physical and social well-being. With pet-friendly policies, multiple floor plans, and serene outdoor spaces, Juniper Village fosters meaningful connections and independence in a peaceful neighborhood setting close to shopping and medical providers.

Review Sentiment Analysis

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The community is undergoing renovations that have been well received, indicating ongoing efforts to maintain and update the facility.

Atmosphere & Community Feel: Residents experience a warm, friendly atmosphere supported by attentive staff and a variety of social and wellness activities that encourage engagement and friendships.

Safety & Security: The presence of licensed nurses, emergency alert systems, and wheelchair-accessible facilities contribute to a secure environment, though some concerns about management responsiveness exist.

Family Experience

Families generally find the staff supportive and caring, with many noting positive interactions and helpfulness during moves and daily care. However, some express dissatisfaction with management communication and parking challenges during visits, which can affect overall family satisfaction.

Care Approach

Juniper Village emphasizes a personalized, holistic care philosophy highlighted by the Connect4Life program that integrates medical and therapeutic services onsite. Licensed nurses and trained staff focus on supporting independence while providing specialized memory care, ensuring residents receive coordinated and compassionate attention.

Value Consideration

Pricing ranges from $2,915 to $5,210 per month, which is above the Dallas average, reflecting the community’s extensive medical services, specialized programs, and upgraded facilities. While families appreciate the quality of care and amenities, some concerns about management may impact perceived value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

9 AM to 9 PM

Tuesday

9 AM to 9 PM

Wednesday

9 AM to 9 PM

Thursday

9 AM to 9 PM

Friday

9 AM to 9 PM

Saturday

9 AM to 9 PM

Sunday

9 AM to 9 PM

Community Amenities

Care services

Neighborhood Insights

Located in the upscale North Dallas Preston Hollow area, the community benefits from a quiet residential neighborhood with tree-lined streets. It is close to shopping centers, medical providers, churches, and dining options, offering convenience and a peaceful environment for seniors.