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Highland House Nursing & Rehabilitation Center

3.2

(

reviews )

2201 NW Highland Ave, Grants Pass, OR 97526

Nursing home

Contact

(541) 474-1901

Hours

24 hours (Mon-Sun)

About This Community

Highland House Nursing & Rehabilitation Center in Grants Pass, Oregon, provides a broad range of skilled nursing and rehabilitation services tailored to meet diverse resident needs. The community supports residents through long-term, palliative, hospice, and respite care, with a focus on post-acute recovery including orthopedic and stroke therapies. Spacious private and studio rooms with kitchenettes offer comfort, while amenities like fitness and arts rooms, walking paths, and scheduled activities encourage engagement. Located near medical facilities such as Asante Lifeline hospital and Siskiyou Community Health Center, Highland House ensures convenient access to healthcare. Despite some concerns in reviews, the center emphasizes resident involvement and strives to maintain a supportive environment with 24-hour nursing and attentive staff.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Mixed reports with some mentions of cleanliness but also serious hygiene concerns, including residents left in soiled conditions and missing personal items.

Atmosphere & Community Feel: Residents and families note a welcoming social environment in common areas, with holiday decorations and resident interactions, though some feel the atmosphere is impacted by staffing challenges.

Safety & Security: Safety is a concern raised in reviews, particularly regarding medication errors, untreated medical conditions, and physical injuries. The facility operates 24/7 nursing supervision but communication gaps affect perceived security.

Family Experience

Families often experience frustration with communication, citing unanswered calls and delayed responses. Positive interactions with certain staff members provide some reassurance. Visits reveal mixed care quality, with some families grateful for kindness shown, while others report distress over neglect and missing belongings.

Care Approach

Highland House emphasizes comprehensive nursing and rehabilitation care, including skilled nursing, medication management, and therapy services. The community aims to support residents' independence and dignity, though reviews suggest staffing shortages may hinder consistent care delivery. Specialized care for veterans and hospice services are also part of the approach.

Value Consideration

With a monthly cost around $5,360, Highland House is priced below the local average, offering a range of amenities and medical services. However, mixed reviews about care quality and responsiveness may affect perceived value for families seeking reliable nursing home care.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Grants Pass, Oregon, Highland House sits in a medically supportive area close to Asante Lifeline hospital and Siskiyou Community Health Center. The neighborhood provides convenient access to pharmacies, dining options like Powderhorn Cafe and In-N-Out Burger, and essential services, making it practical for families and residents to meet healthcare and daily needs.