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Heartis San Antonio

4.5

(

108

reviews )

15430 Huebner Rd, San Antonio, TX 78248

Assisted living facility

Nursing home

Retirement community

Contact

(726) 215-9103

Hours

24 hours (Mon-Sun)

About This Community

Heartis San Antonio greets residents with a bright, modern setting and a lively mix of social activities, from live music evenings to movie nights and fitness programs. The community shines with its attentive staff—especially standout leaders like Randy and Yolanda—who are praised for their personal touch and dedication. Residents enjoy chef-prepared meals, a variety of room choices, and access to both assisted living and specialized memory care. The Spark™ program encourages residents to explore new interests, while the nearby neighborhood offers easy access to parks, cafes, and medical services. Families appreciate the high ceilings, wide hallways, and recent renovations that give the community a fresh, welcoming feel. Three highlights: engaging daily activities, a strong sense of community, and a convenient location near local amenities.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: While the facility is generally well-maintained and recently renovated, some reviews mention periods of neglect in room cleaning and housekeeping, particularly during staffing shortages.

Atmosphere & Community Feel: The community is known for its lively, social environment with daily activities, happy hours, and live music, fostering strong connections among residents and staff.

Safety & Security: Heartis provides 24-hour nursing, emergency call systems, and medication management, though a few families express concerns about adequate staffing during transitions.

Family Experience

Families often feel welcomed and supported by the staff, especially during difficult transitions, and appreciate the personal attention given to their loved ones. However, some report challenges with consistent care, communication, and accessing management during periods of change. Many highlight the emotional bonds formed with staff and the comfort of knowing their family member is part of a caring community.

Care Approach

Heartis San Antonio emphasizes personalized attention, with staff known for going above and beyond to make residents feel at home. The community offers both assisted living and memory care, with dedicated teams for each. While the care philosophy focuses on engagement and dignity, some reviews note that staffing fluctuations can impact the consistency of services, particularly in medication management and daily assistance.

Value Consideration

With monthly costs starting at $3,900—below the local average—Heartis San Antonio offers a competitive price for assisted living and memory care in a modern, amenity-rich setting. Families should weigh the value of the community’s social programs and renovated spaces against occasional concerns about care consistency and additional fees for services like meal delivery.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Heartis San Antonio sits in a lively area near the San Antonio International Airport, surrounded by parks, cafes like Starbucks, and local restaurants such as Anchor Bar. The neighborhood offers convenient access to medical facilities and pharmacies, making it easy for residents to stay connected to both community life and essential services.