Verified Senior Path Partner

Hartwell Place

4.9

(

reviews )

5520 N Paulina St, Chicago, IL 60640, United States

Assisted living facility

Contact

+1 773-275-2400

Hours

9 AM to 5 PM (Mon-Fri), Closed (Sat, Sun)

About This Community

Hartwell Place in Chicago’s Edgewater neighborhood specializes in intimate memory care within a beautifully maintained former convent setting. With only 28 private one-bedroom apartments, each resident receives focused attention from a dedicated team skilled in supporting those with memory loss. The community’s rich programming includes music, art, gardening, and fitness activities that engage residents daily, fostering meaningful connections and mental stimulation. Families appreciate the calm, home-like atmosphere and the staff’s genuine kindness, which helps residents feel respected and valued. Conveniently close to local amenities and medical facilities, Hartwell Place blends compassionate care with a peaceful environment that supports residents’ dignity and individuality.

Review Sentiment Analysis

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is described as immaculate and well cared for, with staff taking pride in maintaining a peaceful and safe environment.

Atmosphere & Community Feel: Hartwell Place fosters a calm, intimate setting where residents feel like family, supported by volunteers and staff who engage them in meaningful activities.

Safety & Security: Security measures include secured doors to prevent wandering, temperature checks, and attentive staff ensuring resident safety without feeling restrictive.

Family Experience

Families report feeling reassured by the staff’s communication and kindness, noting that their loved ones are treated with respect and warmth. Visitors appreciate being welcomed and included in programming and shared meals, which helps maintain strong family connections.

Care Approach

Hartwell Place emphasizes individualized memory care with a high caregiver-to-resident ratio, focusing on emotional and mental engagement alongside physical support. Staff are trained to meet residents where they are, providing gentle, patient care that honors each person’s dignity.

Value Consideration

While pricing is slightly above the Chicago area average, families find value in the personalized attention, specialized memory care programming, and the community’s non-profit status. The range of activities and strong staff commitment contribute to a positive cost-benefit balance.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

9 AM to 5 PM

Tuesday

9 AM to 5 PM

Wednesday

9 AM to 5 PM

Thursday

9 AM to 5 PM

Friday

9 AM to 5 PM

Saturday

Closed

Sunday

Closed

Community Amenities

Care services

Neighborhood Insights

Located in the Edgewater neighborhood of Chicago, Hartwell Place benefits from a quiet, residential setting with tree-lined streets and proximity to local shops, cafes, and medical facilities. The community’s location supports easy access to neighborhood amenities while providing a tranquil environment for residents.