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Grand Manor Nursing & Rehabilitation Center

1.8

(

reviews )

700 White Plains Rd, Bronx, NY 10473

Nursing home

Contact

(718) 518-8892

Hours

24 hours (Mon-Sun)

About This Community

Grand Manor Nursing & Rehabilitation Center in the East Bronx is a large skilled nursing facility providing 24-hour nursing care and rehabilitation services. While it offers a broad range of amenities such as fitness and wellness rooms, arts and activity spaces, and outdoor walking paths, families should be aware of serious concerns raised in reviews about cleanliness, responsiveness, and quality of care. The community provides assistance with daily living activities and medical needs, aiming to support residents’ recovery and comfort. Its location offers access to local medical centers and cultural sites, but recent reports highlight significant challenges in management and resident well-being that families must consider carefully.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews and inspections report unsanitary conditions, including rat infestations, strong urine odors, dusty fans, and a generally deteriorating facility with poor upkeep.

Atmosphere & Community Feel: The environment is described as uncaring and neglectful by many families, with limited social engagement and reports of a negative atmosphere among residents and staff.

Safety & Security: Safety concerns are significant, including inadequate supervision, over-medication, and failure to properly monitor residents’ health, leading to serious risks.

Family Experience

Families frequently report frustration with communication and lack of responsiveness from staff and management. Many express distress over neglect and poor treatment of their loved ones, with some noting no outreach following resident deaths. A few mention positive interactions with therapy staff, but overall family satisfaction is low.

Care Approach

While the center offers 24-hour nursing and rehabilitation services, reviews and regulatory reports indicate inconsistent and often inadequate care. Staff shortages, poor oversight, and management issues undermine the quality of medical and personal care provided to residents.

Value Consideration

Given the monthly cost range of $12,122 to $14,357, the facility’s value is questionable in light of widespread reports of neglect, poor hygiene, and low satisfaction. Families should weigh the high price against documented care deficiencies and facility conditions.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the East Bronx, Grand Manor sits in a diverse urban area with access to medical facilities like the Bronx VA Medical Center and pharmacies nearby. The neighborhood offers cultural landmarks and dining options within a short drive, providing residents with opportunities for external engagement despite the facility’s internal challenges.