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Franklin Terrace Independent and Assisted Living

2.7

(

reviews )

26962 Franklin Rd, Southfield, MI 48033

Assisted living facility

Apartment building

Home health care service

Nursing home

Retirement community

Contact

(248) 358-0212

Hours

9 AM to 5 PM (Mon-Fri), Closed (Sat, Sun)

About This Community

Franklin Terrace Independent and Assisted Living in Southfield, Michigan, provides a diverse range of care options including Independent Living, Assisted Living, and Memory Care. Residents have access to well-appointed private and studio apartments with kitchenettes, complemented by amenities like a game room, library, wellness room, and outdoor garden. The community supports active lifestyles through fitness programs, movie nights, and resident-run activities, while professional nursing staff assist with daily needs such as medication management and personal care. Located near essential services like the Michigan Institute for Neurological Disorders and CVS Pharmacy, Franklin Terrace balances affordability with comprehensive care in a culturally rich neighborhood.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally clean with no reports of pest issues; housekeeping services are provided, though some reviews suggest maintenance and service transitions have caused resident discomfort.

Atmosphere & Community Feel: The community fosters social engagement through diverse activities like movie nights, fitness programs, and resident-run events, though some residents feel the atmosphere is impacted by staff turnover and inconsistent service.

Safety & Security: While a 24/7 emergency call system is in place, concerns were raised about the absence of a comprehensive emergency plan and backup generator, which impacts resident confidence in safety during power outages.

Family Experience

Families note the kindness and professionalism of much of the staff, appreciating the community's affordability and location. However, some express frustration with communication gaps and the community’s handling of resident concerns, indicating room for improved family engagement and responsiveness.

Care Approach

Franklin Terrace emphasizes a balanced care model combining independence with supportive assistance, overseen by professional nursing staff. Care includes medication management, personal hygiene support, and memory care services, though some reviews suggest variability in service delivery due to staffing challenges.

Value Consideration

The community offers competitive pricing below the Southfield average, making it an economical choice for assisted living and memory care. While many find the cost justified by the amenities and care levels, some concerns about service consistency may affect perceived value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

9 AM to 5 PM

Tuesday

9 AM to 5 PM

Wednesday

9 AM to 5 PM

Thursday

9 AM to 5 PM

Friday

9 AM to 5 PM

Saturday

Closed

Sunday

Closed

Community Amenities

Care services

Neighborhood Insights

Situated in Southfield, Michigan, Franklin Terrace resides in a culturally diverse community with a strong African American presence alongside Asian, Hispanic, and White populations. The area offers a stable, welcoming environment with convenient access to medical facilities and everyday conveniences, contributing to a supportive setting for seniors.