Verified Senior Path Partner

Evergreen Place

3.8

(

reviews )

90 West Ave, Brockport, NY 14420

Assisted living facility

Retirement community

Aged care

Contact

(585) 637-3140

Hours

24 hours (Mon-Sun)

About This Community

Evergreen Place in Brockport, NY, stands out for its comprehensive memory care alongside assisted living, supporting residents with dementia and other memory challenges. The community features private and studio apartments with walk-in showers and climate control, set amid beautifully landscaped gardens and walking paths. Residents engage in diverse activities like fitness classes, music programs, and weekly show-and-tell sessions that foster connection and mental stimulation. With 24-hour dedicated staff, including nursing and medication management, Evergreen Place balances independence with attentive support. Its location near UR Medicine – Strong West hospital and local amenities adds convenience and reassurance for families.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Most reviews note a clean and well-maintained facility with bright, airy rooms and fresh renovations underway; however, some families report inconsistent housekeeping and unaddressed cleanliness issues in memory care rooms.

Atmosphere & Community Feel: Residents benefit from a friendly, social atmosphere with regular activities like game nights, music programs, and show-and-tell, fostering engagement and companionship among seniors.

Safety & Security: While 24-hour supervision is provided, some reviews raise concerns about security lapses, including theft incidents and lack of privacy safeguards such as security cameras and staff respecting residents’ personal space.

Family Experience

Families often appreciate the caring nature of staff and the community’s support during challenging health declines. Many feel reassured by the attentive care and active engagement opportunities for their loved ones. However, some families express frustration with communication difficulties, especially on weekends, and unresolved issues related to room cleanliness and security.

Care Approach

Evergreen Place emphasizes 24-hour nursing care, medication management, and specialized memory care tailored to residents with dementia. The staff strives to maintain residents’ dignity and independence through personalized care plans and a variety of wellness and recreational programs. Despite this, some reviews suggest variability in staff attentiveness and responsiveness, particularly in the memory care unit.

Value Consideration

With monthly costs ranging from approximately $3,895 to $5,800, Evergreen Place offers pricing below the local Brockport average. The community provides a broad range of services and amenities, including professional chef-prepared meals and wellness programs, which many families find good value. However, concerns about management and security may affect perceived value for some.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Brockport, New York, Evergreen Place benefits from proximity to medical centers, shopping, and dining options. The community enjoys a setting near local parks and retail centers, providing residents with convenient access to everyday necessities and recreational opportunities within a small-town atmosphere.