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Emerald Park of Hollywood

2.7

(

reviews )

5770 Stirling Rd, Hollywood, FL 33021

Assisted living facility

Contact

(954) 987-5400

Hours

24 hours (Mon-Sun)

About This Community

Emerald Park of Hollywood faces significant challenges despite its location in the 441 Corridor of Hollywood, Florida. The community provides assisted living and memory care with private, studio, and one-bedroom options, and its pricing is below the local average. However, multiple reviews highlight serious issues with cleanliness, pest infestations, and maintenance delays. Recent management changes have aimed to improve conditions, addressing bugs and repairs, but concerns about staffing shortages and medication management persist. Families report theft and poor communication, while amenities like walking paths, a game room, and scheduled activities exist but are overshadowed by operational problems. This community requires careful consideration and advocacy for residents’ well-being.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews report serious cleanliness problems including bedbugs, roaches, mold, and urine odors. Maintenance issues such as broken air conditioning, plumbing problems, and delayed repairs are common complaints.

Atmosphere & Community Feel: While some residents enjoy social activities like bingo and movie nights, the overall atmosphere is marred by reports of understaffing, resident conflicts, and a lack of engaging programs due to missing activity staff.

Safety & Security: Safety concerns arise from inadequate staffing, medication management errors, and incidents of theft. Families report insufficient supervision, especially in memory care, and some residents experience neglect or mistreatment.

Family Experience

Families often experience frustration due to poor communication, missing personal items, and inadequate care. Visits reveal unpleasant odors and pest issues, and some report difficulty getting timely help for their loved ones. However, a few families appreciate the efforts of certain staff members and new management's attempts to improve conditions.

Care Approach

Emerald Park offers nursing and memory care with 12-16 hour nursing coverage and 24-hour call systems. Despite this, reviews indicate inconsistent medication management and insufficient staffing levels, particularly at night. The care approach appears challenged by operational issues, though some staff demonstrate dedication to resident well-being.

Value Consideration

The community’s pricing is lower than the Hollywood area average, ranging from $3,500 to $6,000 monthly. While this may appeal to budget-conscious families, the reported quality and service issues suggest that the value proposition is compromised by ongoing cleanliness and staffing problems.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Emerald Park is located in Hollywood’s 441 Corridor, a lively area with convenient access to medical facilities like the Comprehensive Health & Wellness Center and Joe DiMaggio Children's Hospital. The neighborhood features a diverse community and nearby amenities including pharmacies and coffee shops, supporting residents’ daily needs and social outings.