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The Pavilion at Jacksonville

2.8

(

reviews )

1771 Edgewood Ave W, Jacksonville, FL 32208

Nursing home

Contact

(904) 766-7436

Hours

24 hours (Mon-Sun)

About This Community

The Pavilion at Jacksonville provides skilled nursing care in the Lake Forest Hills neighborhood, focusing on rehabilitation and long-term medical support. The community features on-site access to diverse healthcare services such as dentistry, optometry, podiatry, and audiology, allowing residents to receive comprehensive care without leaving the facility. Its location near UF Health of Jacksonville and local pharmacies adds convenience for families. Residents have access to a variety of amenities including restaurant-style dining with special dietary options, fitness and wellness programs, and multiple activity spaces like a game room and movie theater. While the facility aims to support residents’ health and comfort, recent reviews suggest ongoing challenges with management and facility upkeep that families should consider.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility has been described as cleaner than in the past by some visitors, but overall reviews highlight dated furnishings, gloomy lighting, and torn outdoor furniture, indicating a need for renovation and better upkeep.

Atmosphere & Community Feel: The atmosphere is reported as dark and depressing by some, with limited social spaces that feel small and under-resourced. However, some residents benefit from community activities and outdoor programs.

Safety & Security: Safety concerns include reports of theft and minimal personal allowances for residents. Some families feel the environment is not fully secure or supportive for vulnerable residents.

Family Experience

Families have mixed experiences; some praise the communication and care their loved ones receive, feeling reassured by management and nursing staff. Others report frustration with unprofessional front office behavior and poor responsiveness, leading to dissatisfaction and complaints.

Care Approach

The Pavilion at Jacksonville emphasizes skilled nursing and rehabilitation with a holistic health approach, offering on-site specialty services. While some families note attentive and compassionate nursing care, staff turnover and management issues suggest inconsistencies in care delivery.

Value Consideration

With monthly rates between $7,000 and $9,000, the community provides extensive medical services and amenities. However, the mixed reviews and noted facility shortcomings may impact perceived value, making it important for families to weigh care quality against pricing.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the Lake Forest Hills area of Jacksonville, The Pavilion benefits from proximity to major medical centers like UF Health and accessible pharmacies. The neighborhood offers a mix of residential and commercial amenities, supporting convenient access to healthcare and daily necessities.