Verified Senior Path Partner

Certus Premier Memory Care

4.9

(

117

reviews )

11120 Lake Underhill Rd, Orlando, FL 32825

Retirement community

Retirement home

Aged care

Contact

(407) 550-0021

Hours

24 hours (Mon-Sun)

About This Community

Certus Premier Memory Care specializes in supporting individuals facing memory loss challenges such as Alzheimer's and dementia, using evidence-based care methods to enhance daily living and wellbeing. Located in Orlando’s Waterford Lakes area, the community features thoughtfully designed spaces that use color contrast, lighting, and wayfinding to help residents navigate independently. The community provides 24/7 nursing support with 12-16 hour nursing coverage, ensuring attentive care for bathing, dressing, medication management, and mobility assistance. Residents engage in a variety of activities including music therapy, fitness programs, and social events, all within a secure and accessible environment. Nearby amenities like medical centers, pharmacies, and dining add convenience for families and residents alike.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is described as beautiful and well-maintained, with housekeeping and maintenance services ensuring a clean and comfortable environment.

Atmosphere & Community Feel: Residents and staff create a family-like atmosphere with active engagement through music therapy, games, and social activities that foster connection and joy.

Safety & Security: 24-hour nursing and a 24-hour call system provide constant supervision, while architectural design supports safe navigation for residents with memory impairments.

Family Experience

Families report positive experiences with open communication and appreciate the staff’s dedication to resident safety and wellbeing. Visitors feel welcomed, and families value the community’s efforts to accommodate and engage their loved ones meaningfully.

Care Approach

Certus Premier Memory Care employs a scientific, evidence-based approach focused on whole-person wellness. Staff are trained to support residents with memory loss through specialized programs like music therapy and purposeful daily activities, emphasizing dignity and independence.

Value Consideration

While pricing is above the local average, families find value in the comprehensive 24/7 nursing care, specialized memory care programs, and extensive amenities. The high staff-to-resident engagement and quality of care justify the premium cost for many families.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in the Waterford Lakes area of East Orlando, the community benefits from proximity to major medical centers, shopping, dining, and cultural amenities. The neighborhood is lively and convenient, with easy access to healthcare providers and local services.