Verified Senior Path Partner

Brookdale Colonial Heights

4.6

(

reviews )

400 Professional Park Dr, Kingsport, TN 37663

Assisted living facility

Nursing home

Retirement community

Retirement home

Contact

(423) 239-0022

Hours

24 hours (Mon-Sun)

About This Community

Brookdale Colonial Heights in Kingsport, TN, specializes in assisted living and memory care with a focus on individualized support and enriching daily experiences. Residents live in bright, comfortable studio or one-bedroom apartments with private baths, surrounded by thoughtfully maintained gardens and inviting common spaces like a library and beauty salon. The community emphasizes wellness through fitness classes, mental workouts, and social activities designed to foster friendships and engagement. Skilled staff are available 24/7 to assist with medication management, personal care, and health needs, ensuring residents feel secure and valued. With transportation services and dementia-friendly dining, Brookdale Colonial Heights creates a supportive environment that balances independence with compassionate care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is well-maintained with beautifully landscaped gardens and clean indoor common areas, supported by housekeeping and laundry services to ensure a comfortable living space.

Atmosphere & Community Feel: Residents experience a family-like atmosphere with friendly interactions, social activities, and opportunities for meaningful engagement, especially in memory care programs.

Safety & Security: Safety is prioritized with 24/7 staff availability, emergency alert systems, keypad entry, and structured care plans tailored to individual needs.

Family Experience

Families often express gratitude for the attentive care and warm environment, noting that staff treat residents like family. Communication is generally positive, though some families have reported challenges with visitation policies and staff demeanor. Overall, families feel reassured by the community’s dedication to resident well-being.

Care Approach

Brookdale Colonial Heights employs a personalized care philosophy, creating custom plans based on comprehensive assessments to meet each resident’s unique needs. The community supports independence while providing skilled nursing, medication management, and specialized memory care that focuses on maximizing residents' remaining abilities and daily moments of success.

Value Consideration

With monthly costs ranging from approximately $4,935 to $6,525, Brookdale Colonial Heights offers a broad range of services including 24-hour skilled care, social programs, and transportation. Reviews suggest that many families find the pricing justified by the quality of care and amenities, though some concerns about staff consistency may affect perceived value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Kingsport, Tennessee, Brookdale Colonial Heights sits in a quiet area with easy access to local healthcare providers and pharmacies. The community benefits from proximity to cultural and recreational sites like the Kingsport Greenbelt and Renaissance Center, offering residents opportunities to enjoy scenic walks and local arts.