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Benton House Of Douglasville

4.3

(

reviews )

4999 Prestley Mill Rd, Douglasville, GA 30135

Retirement community

Assisted living facility

Retirement home

Contact

(770) 942-9449

Hours

24 hours (Mon-Sun)

About This Community

Benton House of Douglasville brings together a thoughtful mix of independence and support for seniors in a setting that feels both lively and secure. Residents here find help with daily tasks like bathing, dressing, and medication, while also enjoying a full calendar of activities, from gardening in the enclosed courtyard to movie nights and fitness programs. The Beacon Neighborhood offers a specialized memory care environment designed for those with Alzheimer’s or dementia, focusing on safety and familiarity. Families appreciate the 24-hour supervision, around-the-clock nursing care, and the peace of mind that comes with knowing their loved ones are looked after day and night. With chef-prepared meals, housekeeping, and pet-friendly policies, daily life is made easier so residents can focus on friendships and favorite pastimes. Benton House stands out for its balance of care and community, where every resident’s story matters. Highlights: - Specialized memory care in the secure Beacon Neighborhood - Chef-prepared meals and anytime dining with dietary options - Pet-friendly, with dogs and cats welcome (weight limits apply)

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is consistently described as clean and well-kept, with a pleasant appearance that stands out to visitors and families.

Atmosphere & Community Feel: Residents who are more independent often enjoy social activities and make friends, but those with advanced needs may feel less engaged or supported by staff.

Safety & Security: A 24-hour call system and secured memory care neighborhood provide basic safety, though some families report lapses in supervision and resident safety during incidents.

Family Experience

Families who feel heard and supported by staff describe positive transitions and ongoing communication. Others share stories of having to advocate strongly for their loved ones, sometimes facing resistance or defensiveness from the team. Visits and involvement are generally welcomed, but a few families felt scrutinized or unwelcome when asking questions about care.

Care Approach

Benton House of Douglasville emphasizes a balance of independence and support, with personalized assistance for daily living and dedicated memory care programming. Nursing care is available for much of the day, and staff aim to know each resident individually. However, reviews suggest that the approach may not consistently meet the needs of those with advanced dementia or complex medical conditions, and families should ask detailed questions about care plans and staff training.

Value Consideration

With monthly costs starting around $3,590—below the local average—Benton House offers a competitive price for assisted living and memory care in Douglasville. The value depends on the level of care needed: families of more independent seniors may find the amenities and social opportunities worthwhile, while those with loved ones requiring intensive support should carefully evaluate whether the community can meet those needs over time.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Benton House of Douglasville sits on Prestley Mill Road, a convenient location with easy access to healthcare providers, pharmacies, restaurants, and places of worship. The area feels residential yet connected, with shops and services just a short drive away, offering both practicality and a sense of community.