Verified Senior Path Partner

Albuquerque Heights Healthcare and Rehabilitation Center

3.7

(

260

reviews )

103 Hospital Loop NE, Albuquerque, NM 87109

Nursing home

Hospice

Physical therapy clinic

Rehabilitation center

Retirement home

Contact

(505) 348-8300

Hours

8 AM to 5 PM (Mon-Sun)

About This Community

Albuquerque Heights Healthcare and Rehabilitation Center provides a broad spectrum of skilled nursing and rehabilitation services tailored to meet diverse healthcare needs. Located in Albuquerque's Hodgin neighborhood, the community features spacious, air-conditioned rooms with individual climate control and scenic garden views. Residents have access to physical, occupational, and speech therapies, alongside respite and hospice care. The center supports veterans and offers a range of amenities including a beauty salon, chapel, activity rooms, and community-sponsored events. While the facility focuses on medical and rehabilitative care, families should note mixed feedback regarding staffing and responsiveness, highlighting the importance of direct communication with staff.

Review Sentiment Analysis

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally described as clean with well-maintained gardens and common areas, though some reviews imply inconsistencies in upkeep and infection control.

Atmosphere & Community Feel: Residents experience a quiet and calm environment with opportunities for social engagement through community activities and therapy sessions, though some families feel the staff do not always go beyond basic care.

Safety & Security: The center provides 24-hour supervision and an emergency alert system, but past regulatory reports indicate some deficiencies in infection prevention and resident rights compliance.

Family Experience

Families report mixed experiences; some appreciate the kindness and involvement of staff during visits, while others express frustration with communication barriers and care coordination. Phone responsiveness and follow-up are noted as problematic by several families, impacting their overall satisfaction.

Care Approach

Albuquerque Heights emphasizes skilled nursing and rehabilitation with a focus on physical, occupational, and speech therapies. The presence of a medical director and care coordination efforts reflect a structured care approach, though reviews suggest gaps in consistent execution and communication with families.

Value Consideration

With monthly costs ranging from $6,000 to $9,000, the community offers comprehensive rehabilitative and nursing services alongside amenities like a salon and chapel. However, mixed reviews on care quality and responsiveness may affect perceived value, making it important for families to weigh service expectations carefully.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

8 AM to 5 PM

Tuesday

8 AM to 5 PM

Wednesday

8 AM to 5 PM

Thursday

8 AM to 5 PM

Friday

8 AM to 5 PM

Saturday

8 AM to 5 PM

Sunday

8 AM to 5 PM

Community Amenities

Care services

Neighborhood Insights

Situated in Albuquerque's Hodgin neighborhood, the center benefits from a suburban setting with scenic views and nearby medical facilities. The area provides convenient access to pharmacies, labs, and dining options, supporting residents' healthcare and lifestyle needs.